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Post by account_disabled on Oct 21, 2023 11:03:16 GMT
Thanks to this, there is a general division of customers with whom you can immediately communicate and personalize the message by gender. Another option is to create segments based on basket value, etc. 3. Organizing the user database CRM systems will be necessary to collect data. Their export and thorough analysis will allow you to determine contact points that connect users into segments - based on place of residence, age, gender, behavior on the website or shopping preferences. Division of customers into segments Once you've collected data about your users, it's time to create specific segments. It is worth keeping several key aspects in mind here: let the segments be phone number list easy to use and adequate to the specific nature of the company. In the case of a local cafe, it will make sense to divide it into customers from a given city and from outside it. However, in relation to an international chain, the same division will be unjustified, it is worth considering the use of machine learning. Automation based on machine learning will be crucial in terms of saving time to build segmentation, the appropriate size of segments also matters. It is not worth breaking them down too much, because it may turn out that some groups will be omitted in communication too often, segment stability – it is worth bearing in mind that behavioral and psychographic data may change quickly. Depending on the product, segments with constant data, such as gender, finding loyal customers vs.
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